Custom Charts for Jira down
Incident Report for Old Street Solutions
Resolved
This incident has been resolved. A post incident report will be released shortly.
Posted Sep 23, 2022 - 14:39 BST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 22, 2022 - 15:13 BST
Investigating
Custom Charts for Jira Cloud is currently experiencing an outage. We are currently investigating this issue and working to restore service.
Posted Sep 22, 2022 - 14:50 BST
Monitoring
Custom Charts for Jira service has been restored. This outage occurred during a planned release. This release has been rolled back to the latest stable production version and we are investigating the root cause.
Posted Sep 21, 2022 - 15:16 BST
Update
We are continuing to investigate this issue.
Posted Sep 21, 2022 - 14:22 BST
Investigating
Custom Charts for Jira Cloud is currently experiencing an outage. We are currently investigating this issue and working to restore service.

Confluence is unaffected.
Posted Sep 21, 2022 - 14:22 BST
This incident affected: Custom Charts for Jira - Cloud.